The Strategic Role of R&D in FMCG and Retail
Research and Development is often underestimated in fast-moving consumer goods, but it's the backbone of long-term brand relevance. Consumer preferences shift fast, and only brands that invest in understanding unmet needs will stay ahead.
From reformulating healthier products to testing eco-friendly packaging or exploring localized taste variants, R&D enables brands to build products that resonate with modern consumers. But product innovation without consumer validation is risky.
R&D should be paired with deep market research, sensory testing, and competitor benchmarking to ensure success in the market. In retail, R&D includes testing new store layouts, formats, and customer engagement tactics, before scaling them.
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Article written by
Rhesa Dwi Prabowo
Executive Director • Semesta Business
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